We currently only accept PayPal payments worldwide. PayPal allows secure payment with your PayPal account or credit card. You will be redirected to PayPal to finalise your order when checking out. More information about PayPal is available at www.paypal.com
We also offer bank transfer and you will receive IBAN and BIC after your order is confirmed.
We ship all our products using DHL GoGreen . For EU customers and international customers we use DHL. All customers will be provided with tracking information once your order has been dispatched. If you do not want your Email address to be given to DHL, please send an Email to firstname.lastname@example.org before ordering.
Shipping costs are calculated at checkout. Prices are based on weight and destination and a guide to these can be seen in the tables below. We aim to dispatch stocked items within 2-3 days once your purchase has been confirmed. Please note, we do not ship on Saturdays, Sundays and Bank Holidays.
If you order from Switzerland, you can choose between DHL tracking or Deutsche Post without tracking. With Deutsche Post without tracking, you Email address will not be used for any tracking purposes.
2 working days
3-7 working days
Europe not EU Standard (Switzerland), World
5-15 working days
If you have a preferred delivery company or courier please contact us directly via email@example.com and we will do our best to help. Unfortunately we do not send parcels to PO Box addresses.
Important information for customers from outside EU countries
If your order is to be delivered outside the European Union, it may incur import duty and local sales taxes. Any additional charges for customs clearance are the responsibility of the customer and will need to be paid upon receipt of shipment. These rules vary by country so please contact your local customs office for further information.